Shipping Policy

At OxyTees, we are committed to delivering your orders with care and efficiency. Please review our shipping policy for information about order processing, dispatch, and delivery.

Order Processing & Dispatch

All orders are processed and dispatched within 24 working hours of successful order confirmation, excluding Sundays and public holidays.

Once your order has been dispatched, you will receive a shipping confirmation along with tracking details, where available, to help you track your shipment.

Orders placed on Sundays or public holidays will be processed on the next working day.

Delivery Time

Delivery times may vary depending on your location, courier service, and other circumstances beyond our control.

While we aim to deliver your order as quickly as possible, dispatch within 24 working hours does not guarantee delivery within the same timeframe.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

Any applicable shipping fees will be included in your final order total.

Order Tracking

Once your order has been dispatched, you can use the tracking information provided to monitor your shipment.

Please allow some time for tracking information to become active after dispatch.

Delayed or Lost Shipments

Although we work with reliable courier partners, occasional delays may occur due to unforeseen circumstances.

If your shipment is significantly delayed, appears lost, or you experience any delivery-related issues, please contact our customer support team with your order number so we can assist you.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout.

If you notice an error in your shipping address, please contact us as soon as possible. We will do our best to update the information before your order is dispatched.

Once an order has been dispatched, address changes may no longer be possible.

Contact Us

For shipping-related questions or assistance with your order, please contact our customer support team.

Please include your order number in your message to help us resolve your query efficiently.